Monitoring & Supervision
How do we know things are working efficiently? How do you ensure clients need are being met and services are adequate? What is and how do you apply KLOE? Where can you improve?
A vital key in maintaining standard quality and correcting any out of date practices is constant monitoring of daily procedures and protocols. This monitoring and improvement occurs in a range of ways, from assessment, supervision, surveys and outcome based action plans for example. Your monitoring team needs to ensure the constant update of real-time information, communication and suggestions of new protocol ideas to improve current standards, ensuring both clients and care workers needs are being met.
We can provide both the supervision and guidance to improve upon current standards where necessary and then train the team in their roles and responsibilities.
