Service from the Heart......

Care Certificate Course
The care certificate is an approved set of 15 standards which outline the expected skills, behaviours and knowledge of specific individuals within the health and social care sector, including care workers, HCA’s and nurses. It is expected to be incorporated into the induction training for those who are new to care.

 The standards:
1. Understand your role
2. Your personal development
3. Duty of care
4. Equality and diversity
5. Work in a person-centred way              
6. Communication
7. Privacy and dignity
8. Fluids and nutrition
9. Awareness of mental health, dementia and learning disabilities
10. Safeguarding adults
11. Safeguarding children
12. Basic life support
13. Health and safety
14. Handling information
15. Infection prevention and control
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